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Type of bind: Paperback
Dewey Decimal Number: 650.1
EAN num: 9780684840048
ISBN number: 0684840049
Label: Free Press
Manufacturer: Free Press
Quantity: 1
Page Count: 224
Printing Date: May 18, 2000
Publishing house: Free Press
Sale Popularity Level: 25081
Studio: Free Press
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Professional firms are forever trying to get their people to act like professionals -- to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism? His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.
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Rated by buyers 
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This is a must read for any managing partner of a law firm. I bought 20 copies and gave them to our partners as a must read.
Rated by buyers 
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This is a feel good book attempting to make an argument that people in business can be "professionals." By definition, business people exist to create and manage a business entity inorder to generate a profit. Professionals are licensed individuals. They are mandated by law is to protect the public's health, safety and welfare through the services that they provide to the community. This book is an endeavor to corrupt and diminish the definition of professionalism.
Rated by buyers -
Should be required reading for anyone aspiring to develop themselves professionally in a professional services firm. Especially pertinent for leaders and managers.
As Maister points out, some of his recommendations require the courage of ones' convictions to be realized. Yet, this book provides inspiration (along with wonderful advice) to achieve its ends.
Maister is simply the best in this niche...and this book, once again, demonstrates that.
Bill Wiersma, Author, The Big AHA
Rated by buyers -
David Maister does a great job of explaining the fundamentals essential to anyone that has a job or is looking for a job in consulting. Splitting the book into three sections made it flow well and easy to follow and comprehend. Furthermore, Maister really focuses on the things that you should look for within yourself as well as the firm and clients. He makes you think about what one should really focus on in your career and the benefits you can receive from your job. This book also guides an employee in explaining situations that will probably occur at some point in their working career. David Maister gives you the tools that you need to be successful; all the person has to do is apply it to their everyday life.
The principles that Maister discussed in his book showed me that there is a balance between the client, the firm, and yourself. This balance is important because it dictates how successful you will become. It is also important to value your client as well as engage with them so that you really know who the client is and what their needs and wants are. Even though you must achieve your goals, you should help others to do the same by establishing a relationship, which in turn will make the working environment healthy and successful.
There is so much information you take a way from this book that will help you in your career as well as your life. I advise everyone to buy this book, because it is very beneficial to the sucess of anyone's career. Through the use of catchy phrases and clear, practical explanations, I feel that anyone can read this book and take something from it to apply to their career.
Rated by buyers 
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Finally a book that speaks to the heart of what consulting is(or professional services in general), with no hype, no distractions or flavor-of-the-month thoughts. I had heard David Maister at a recent consulting conference and was quite struck by his focus on people and 'execution of strategies' as being the core of successful consulting firms.
This book is pithy without being trite and if you have been in consulting a while, you can directly relate to what the author is referring to. There are many suggestions in this book that are insightful, practical and feel right on the money to a practictioner.
While by no means a classic, it is certainly a must read.
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